{"id":16346,"date":"2024-11-25T11:14:51","date_gmt":"2024-11-25T10:14:51","guid":{"rendered":"http:\/\/janjaprokic.com\/obchodni-podminky\/"},"modified":"2026-09-01T09:20:21","modified_gmt":"2026-09-01T07:20:21","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/janjaprokic.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"

<\/i><\/i><\/span>1. V\u0160EOBECN\u00c1 USTANOVEN\u00cd<\/span><\/a><\/h2><\/div>
\n

Tyto obchodn\u00ed podm\u00ednky upravuj\u00ed vz\u00e1jemn\u00e1 pr\u00e1va a povinnosti mezi spole\u010dnost\u00ed Nar s.r.o.<\/strong>, se s\u00eddlem B\u00edlkova 132\/4, Josefov, 110 00 Praha 1, I\u010cO 17750288, DI\u010c CZ17750288, zapsanou v obchodn\u00edm rejst\u0159\u00edku veden\u00e9m M\u011bstsk\u00fdm soudem v Praze, odd\u00edl C, vlo\u017eka 376025, e-mail studio@janjaprokic.com<\/a><\/strong>, telefon +420 774 374 312 (d\u00e1le jen \u201eProd\u00e1vaj\u00edc\u00ed\u201c), a kupuj\u00edc\u00edm (d\u00e1le jen \u201eKupuj\u00edc\u00ed\u201c), vznikl\u00e9 v souvislosti s kupn\u00ed smlouvou, nebo smlouvou o d\u00edlo, uzav\u00edranou prost\u0159ednictv\u00edm internetov\u00e9ho obchodu Prod\u00e1vaj\u00edc\u00edho na adrese https:\/\/janjaprokic.com\/<\/a> (d\u00e1le jen \u201eE-shop\u201c). Pr\u00e1vn\u00ed vztahy se \u0159\u00edd\u00ed zejm\u00e9na z\u00e1konem \u010d. 89\/2012 Sb., ob\u010dansk\u00fd z\u00e1kon\u00edk, z\u00e1konem \u010d. 634\/1992 Sb., o ochran\u011b spot\u0159ebitele, a p\u0159\u00edmo pou\u017eiteln\u00fdmi p\u0159edpisy Evropsk\u00e9 unie, v\u017edy v \u00fa\u010dinn\u00e9m zn\u011bn\u00ed.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>2. POJMY<\/span><\/a><\/h2><\/div>
\n

2.1 PROD\u00c1VAJ\u00cdC\u00cd.<\/strong> Prod\u00e1vaj\u00edc\u00edm je spole\u010dnost Nar s.r.o., kter\u00e1 p\u0159i uzav\u00edr\u00e1n\u00ed a pln\u011bn\u00ed smlouvy jedn\u00e1 v r\u00e1mci sv\u00e9 podnikatelsk\u00e9 \u010dinnosti a dod\u00e1v\u00e1 Kupuj\u00edc\u00edmu zbo\u017e\u00ed.<\/p>\n

2.2 KUPUJ\u00cdC\u00cd.<\/strong> Kupuj\u00edc\u00edm je fyzick\u00e1 nebo pr\u00e1vnick\u00e1 osoba, kter\u00e1 prost\u0159ednictv\u00edm E-shopu objedn\u00e1v\u00e1 zbo\u017e\u00ed a uzav\u00edr\u00e1 s Prod\u00e1vaj\u00edc\u00edm kupn\u00ed smlouvu, p\u0159\u00edpadn\u011b smlouvu o d\u00edlo.<\/p>\n

2.3 SPOT\u0158EBITEL.<\/strong> Spot\u0159ebitelem je \u010dlov\u011bk, kter\u00fd mimo r\u00e1mec sv\u00e9 podnikatelsk\u00e9 \u010dinnosti nebo mimo r\u00e1mec samostatn\u00e9ho v\u00fdkonu sv\u00e9ho povol\u00e1n\u00ed uzav\u00edr\u00e1 smlouvu s Prod\u00e1vaj\u00edc\u00edm nebo s n\u00edm jinak jedn\u00e1.<\/p>\n

2.4 Ustanoven\u00ed t\u011bchto obchodn\u00edch podm\u00ednek a pr\u00e1vn\u00edch p\u0159edpis\u016f poskytuj\u00edc\u00ed zvl\u00e1\u0161tn\u00ed ochranu Spot\u0159ebiteli se nepou\u017eij\u00ed na Kupuj\u00edc\u00edho, kter\u00fd p\u0159i uzav\u00edr\u00e1n\u00ed smlouvy jedn\u00e1 v r\u00e1mci sv\u00e9 podnikatelsk\u00e9 \u010dinnosti nebo samostatn\u00e9ho v\u00fdkonu povol\u00e1n\u00ed.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>3. OBJEDN\u00c1VKA<\/span><\/a><\/h2><\/div>
\n

3.1 Kupuj\u00edc\u00ed objedn\u00e1v\u00e1 zbo\u017e\u00ed prost\u0159ednictv\u00edm objedn\u00e1vkov\u00e9ho formul\u00e1\u0159e v E-shopu. P\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky m\u00e1 mo\u017enost zkontrolovat a opravit vlo\u017een\u00e9 \u00fadaje, zvolen\u00e9 zbo\u017e\u00ed, jeho varianty, mno\u017estv\u00ed, zp\u016fsob dopravy a platby a sezn\u00e1mit se s kone\u010dnou cenou v\u010detn\u011b dan\u00ed, poplatk\u016f a n\u00e1klad\u016f na dopravu. Obchodn\u00ed podm\u00ednky jsou Kupuj\u00edc\u00edmu p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky zp\u0159\u00edstupn\u011bny tak, aby je mohl ulo\u017eit a opakovan\u011b zobrazit.<\/p>\n

3.2 Kupuj\u00edc\u00ed je povinen uv\u00e9st v objedn\u00e1vce \u00fapln\u00e9 a pravdiv\u00e9 \u00fadaje a p\u0159ed jej\u00edm odesl\u00e1n\u00edm zkontrolovat jejich spr\u00e1vnost. \u00dadaje uveden\u00e9 v odeslan\u00e9 objedn\u00e1vce pova\u017euje Prod\u00e1vaj\u00edc\u00ed za spr\u00e1vn\u00e9.<\/p>\n

3.3 Objedn\u00e1vku, kter\u00e1 zakl\u00e1d\u00e1 povinnost zaplatit, Kupuj\u00edc\u00ed ode\u0161le tla\u010d\u00edtkem ozna\u010den\u00fdm \u201eObjedn\u00e1vka zavazuj\u00edc\u00ed k platb\u011b\u201c nebo jinou odpov\u00eddaj\u00edc\u00ed jednozna\u010dnou formulac\u00ed. Odesl\u00e1n\u00edm objedn\u00e1vky Kupuj\u00edc\u00ed potvrzuje, \u017ee se p\u0159edem sezn\u00e1mil s t\u011bmito obchodn\u00edmi podm\u00ednkami a souhlas\u00ed s nimi.<\/p>\n

3.4 Prod\u00e1vaj\u00edc\u00ed bezprost\u0159edn\u011b po obdr\u017een\u00ed objedn\u00e1vky potvrd\u00ed jej\u00ed p\u0159ijet\u00ed na e-mailovou adresu Kupuj\u00edc\u00edho. Automatick\u00e9 potvrzen\u00ed o p\u0159ijet\u00ed objedn\u00e1vky nen\u00ed p\u0159ijet\u00edm n\u00e1vrhu na uzav\u0159en\u00ed smlouvy, nen\u00ed-li v n\u011bm v\u00fdslovn\u011b uvedeno jinak.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>4. KUPN\u00cd SMLOUVA<\/span><\/a><\/h2><\/div>
\n

4.1 Prezentace zbo\u017e\u00ed v E-shopu je informativn\u00ed a p\u0159edstavuje v\u00fdzvu k pod\u00e1v\u00e1n\u00ed nab\u00eddek. Objedn\u00e1vka Kupuj\u00edc\u00edho p\u0159edstavuje n\u00e1vrh na uzav\u0159en\u00ed kupn\u00ed smlouvy. Kupn\u00ed smlouva je uzav\u0159ena doru\u010den\u00edm v\u00fdslovn\u00e9ho odsouhlasen\u00ed objedn\u00e1vky Prod\u00e1vaj\u00edc\u00edm na elektronickou adresu Kupuj\u00edc\u00edho. Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn p\u0159ed p\u0159ijet\u00edm objedn\u00e1vky po\u017e\u00e1dat o jej\u00ed dodate\u010dn\u00e9 potvrzen\u00ed, zejm\u00e9na s ohledem na mno\u017estv\u00ed, cenu, dostupnost nebo povahu zbo\u017e\u00ed. Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo nepotvrdit nebo odm\u00edtnout objedn\u00e1vku kupuj\u00edc\u00edm, kte\u0159\u00ed v minulosti opakovan\u011b poru\u0161ili sv\u00e9 povinnosti nebo zneu\u017e\u00edvali sv\u00e1 pr\u00e1va (nap\u0159. systematicky vraceli v\u011bt\u0161inu objednan\u00e9ho zbo\u017e\u00ed).<\/p>\n

4.2 Prod\u00e1vaj\u00edc\u00ed za\u0161le Spot\u0159ebiteli potvrzen\u00ed o uzav\u0159en\u00ed smlouvy v textov\u00e9 podob\u011b, v\u010d. jej\u00edho textu, v\u010detn\u011b aktu\u00e1ln\u00edho zn\u011bn\u00ed t\u011bchto obchodn\u00edch podm\u00ednek a vzorov\u00e9ho formul\u00e1\u0159e pro odstoupen\u00ed od smlouvy, na e-mailovou adresu uvedenou v objedn\u00e1vce ve form\u011b odkazu s mo\u017enost\u00ed dokumenty opakovan\u011b st\u00e1hnout a vytisknout. Kupn\u00ed smlouva je Prod\u00e1vaj\u00edc\u00edm archivov\u00e1na. Smlouvu lze uzav\u0159\u00edt v \u010desk\u00e9m nebo anglick\u00e9m jazyce.<\/p>\n

4.3 Prod\u00e1vaj\u00edc\u00ed nen\u00ed v\u00e1z\u00e1n zjevnou chybou v cen\u011b nebo popisu zbo\u017e\u00ed, kterou pr\u016fm\u011brn\u00fd Kupuj\u00edc\u00ed musel s ohledem na okolnosti rozpoznat. Zjist\u00ed-li Prod\u00e1vaj\u00edc\u00ed chybu a\u017e po odesl\u00e1n\u00ed objedn\u00e1vky, bez zbyte\u010dn\u00e9ho odkladu o n\u00ed Kupuj\u00edc\u00edho informuje a navrhne dal\u0161\u00ed postup; t\u00edm nejsou dot\u010dena pr\u00e1va Kupuj\u00edc\u00edho podle pr\u00e1vn\u00edch p\u0159edpis\u016f.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>5. CENY, DOD\u00c1N\u00cd ZBO\u017d\u00cd A PLATBY<\/span><\/a><\/h2><\/div>
\n

5.1 Ceny zbo\u017e\u00ed a dopravy jsou uv\u00e1d\u011bny v\u010detn\u011b DPH a v\u0161ech souvisej\u00edc\u00edch poplatk\u016f, nen\u00ed-li v\u00fdslovn\u011b uvedeno jinak. Cena v E-shopu se m\u016f\u017ee li\u0161it od ceny v kamenn\u00e9 prodejn\u011b, studiu, na v\u00fdstav\u011b nebo jin\u00e9 prodejn\u00ed akci. Nen\u00ed-li objednan\u00e9 zbo\u017e\u00ed dostupn\u00e9, Prod\u00e1vaj\u00edc\u00ed Kupuj\u00edc\u00edho bez zbyte\u010dn\u00e9ho odkladu informuje a vr\u00e1t\u00ed mu p\u0159ijat\u00e9 pen\u011b\u017en\u00ed prost\u0159edky, pokud do\u0161lo k \u00fahrad\u011b p\u0159edem, nedohodnou-li se strany na n\u00e1hradn\u00edm pln\u011bn\u00ed.<\/p>\n

5.2 Zp\u016fsoby dopravy, jejich cena a p\u0159edpokl\u00e1dan\u00e1 dodac\u00ed lh\u016fta jsou uvedeny v E-shopu p\u0159i objedn\u00e1vce, mohou se v\u0161ak li\u0161it pro st\u00e1ty mimo EU a cena dopravy m\u016f\u017ee b\u00fdt kalkulov\u00e1na individu\u00e1ln\u011b. Po\u017eaduje-li Kupuj\u00edc\u00ed zvl\u00e1\u0161tn\u00ed zp\u016fsob dod\u00e1n\u00ed a Prod\u00e1vaj\u00edc\u00ed mu vyhov\u00ed, nese Kupuj\u00edc\u00ed dodate\u010dn\u00e9 n\u00e1klady tohoto zp\u016fsobu dod\u00e1n\u00ed. P\u0159i dod\u00e1n\u00ed mimo Evropskou unii mohou vzniknout dovozn\u00ed cla, dan\u011b nebo jin\u00e9 poplatky, kter\u00e9 nese p\u0159\u00edjemce.<\/p>\n

5.3 Zbo\u017e\u00ed je odes\u00edl\u00e1no po jeho zaplacen\u00ed, nen\u00ed-li u konkr\u00e9tn\u00edho zp\u016fsobu platby uvedeno jinak. Nen\u00ed-li sjedn\u00e1na jin\u00e1 doba dod\u00e1n\u00ed, Prod\u00e1vaj\u00edc\u00ed dod\u00e1 zbo\u017e\u00ed bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do t\u0159iceti dn\u016f od uzav\u0159en\u00ed smlouvy a zaplacen\u00ed. U zbo\u017e\u00ed vyr\u00e1b\u011bn\u00e9ho na objedn\u00e1vku nebo na m\u00edru m\u016f\u017ee b\u00fdt sjedn\u00e1na del\u0161\u00ed dodac\u00ed lh\u016fta a cena, kter\u00e1 bude Kupuj\u00edc\u00edmu sd\u011blena p\u0159ed uzav\u0159en\u00edm smlouvy. Vzhledem k ru\u010dn\u00ed v\u00fdrob\u011b a pou\u017eit\u00ed p\u0159\u00edrodn\u00edch materi\u00e1l\u016f se jednotliv\u00e9 kusy mohou v detailech li\u0161it od fotografie; t\u00edm nejsou dot\u010deny ujednan\u00e9 ani z\u00e1konn\u00e9 po\u017eadavky na vlastnosti zbo\u017e\u00ed.<\/p>\n

5.4 Zbo\u017e\u00ed lze uhradit v m\u011bn\u011b a zp\u016fsoby uveden\u00fdmi v E-shopu. Prod\u00e1vaj\u00edc\u00ed nesm\u00ed Spot\u0159ebiteli \u00fa\u010dtovat za pou\u017eit\u00ed ur\u010dit\u00e9ho platebn\u00edho prost\u0159edku \u010d\u00e1stku p\u0159evy\u0161uj\u00edc\u00ed p\u0159\u00edm\u00e9 n\u00e1klady, kter\u00e9 mu v souvislosti s jeho pou\u017eit\u00edm vznikaj\u00ed. Nebezpe\u010d\u00ed \u0161kody na zbo\u017e\u00ed p\u0159ech\u00e1z\u00ed na Spot\u0159ebitele okam\u017eikem, kdy zbo\u017e\u00ed p\u0159evezme on nebo j\u00edm ur\u010den\u00e1 t\u0159et\u00ed osoba odli\u0161n\u00e1 od dopravce; zvolil-li Spot\u0159ebitel dopravce bez nab\u00eddky Prod\u00e1vaj\u00edc\u00edho, p\u0159ech\u00e1z\u00ed nebezpe\u010d\u00ed ji\u017e p\u0159ed\u00e1n\u00edm zbo\u017e\u00ed tomuto dopravci.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>6. ODPOV\u011aDNOST ZA VADY A REKLAMACE<\/span><\/a><\/h2><\/div>
\n

6.1 Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 Spot\u0159ebiteli, \u017ee zbo\u017e\u00ed p\u0159i p\u0159evzet\u00ed nem\u00e1 vady. Zbo\u017e\u00ed mus\u00ed zejm\u00e9na odpov\u00eddat ujednan\u00e9mu popisu, druhu, mno\u017estv\u00ed, jakosti, funk\u010dnosti a jin\u00fdm ujednan\u00fdm vlastnostem, b\u00fdt vhodn\u00e9 k dohodnut\u00e9mu i obvykl\u00e9mu \u00fa\u010delu, odpov\u00eddat vzorku nebo p\u0159edloze, b\u00fdt dod\u00e1no s ujednan\u00fdm a rozumn\u011b o\u010dek\u00e1vateln\u00fdm p\u0159\u00edslu\u0161enstv\u00edm a pokyny a spl\u0148ovat po\u017eadavky pr\u00e1vn\u00edch p\u0159edpis\u016f.<\/p>\n

6.2 Pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed m\u016f\u017ee Kupuj\u00edc\u00ed uplatnit u Prod\u00e1vaj\u00edc\u00edho v provozovn\u011b na adrese B\u00edlkova 132\/4, 110 00 Praha 1, e-mailem na studio@janjaprokic.com<\/a> nebo jin\u00fdm prokazateln\u00fdm zp\u016fsobem. K reklamaci nen\u00ed nutn\u00e9 p\u0159edlo\u017eit origin\u00e1l dokladu o koupi, prok\u00e1\u017ee-li Kupuj\u00edc\u00ed n\u00e1kup jin\u00fdm v\u011brohodn\u00fdm zp\u016fsobem. Pro usnadn\u011bn\u00ed reklamace lze vyu\u017e\u00edt formul\u00e1\u0159 dostupn\u00fd na https:\/\/janjaprokic.com\/?fwr_search=1<\/a>.<\/p>\n

6.3 Spot\u0159ebitel m\u016f\u017ee vytknout vadu, kter\u00e1 se na zbo\u017e\u00ed projev\u00ed v dob\u011b dvou let od p\u0159evzet\u00ed. Projev\u00ed-li se vada v pr\u016fb\u011bhu jednoho roku od p\u0159evzet\u00ed, m\u00e1 se za to, \u017ee zbo\u017e\u00ed bylo vadn\u00e9 ji\u017e p\u0159i p\u0159evzet\u00ed, leda\u017ee to povaha zbo\u017e\u00ed nebo vady vylu\u010duje. Doba neb\u011b\u017e\u00ed po dobu, po kterou Spot\u0159ebitel nem\u016f\u017ee zbo\u017e\u00ed u\u017e\u00edvat, vytkl-li vadu opr\u00e1vn\u011bn\u011b.<\/p>\n

6.4 M\u00e1-li zbo\u017e\u00ed vadu, m\u016f\u017ee Spot\u0159ebitel po\u017eadovat jej\u00ed odstran\u011bn\u00ed. Podle sv\u00e9 volby m\u016f\u017ee po\u017eadovat dod\u00e1n\u00ed nov\u00e9ho zbo\u017e\u00ed bez vady nebo opravu, leda\u017ee je zvolen\u00fd zp\u016fsob nemo\u017en\u00fd nebo ve srovn\u00e1n\u00ed s druh\u00fdm nep\u0159im\u011b\u0159en\u011b n\u00e1kladn\u00fd. Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee odstran\u011bn\u00ed vady odm\u00edtnout, je-li nemo\u017en\u00e9 nebo nep\u0159im\u011b\u0159en\u011b n\u00e1kladn\u00e9 s ohledem na v\u00fdznam vady a hodnotu, kterou by zbo\u017e\u00ed m\u011blo bez vady.<\/p>\n

6.5 Prod\u00e1vaj\u00edc\u00ed odstran\u00ed vadu v p\u0159im\u011b\u0159en\u00e9 dob\u011b po jej\u00edm vytknut\u00ed tak, aby t\u00edm Spot\u0159ebiteli nezp\u016fsobil zna\u010dn\u00e9 obt\u00ed\u017ee, a p\u0159evezme zbo\u017e\u00ed na vlastn\u00ed n\u00e1klady. Vy\u017eaduje-li oprava demont\u00e1\u017e vadn\u00e9ho zbo\u017e\u00ed, kter\u00e9 bylo namontov\u00e1no v souladu s jeho povahou a \u00fa\u010delem, Prod\u00e1vaj\u00edc\u00ed provede demont\u00e1\u017e a mont\u00e1\u017e opraven\u00e9ho nebo nov\u00e9ho zbo\u017e\u00ed nebo uhrad\u00ed s t\u00edm spojen\u00e9 n\u00e1klady.<\/p>\n

6.6 Spot\u0159ebitel m\u016f\u017ee po\u017eadovat p\u0159im\u011b\u0159enou slevu nebo odstoupit od smlouvy, pokud Prod\u00e1vaj\u00edc\u00ed vadu odm\u00edtl odstranit nebo ji neodstranil \u0159\u00e1dn\u011b, vada se projev\u00ed opakovan\u011b, jde o podstatn\u00e9 poru\u0161en\u00ed smlouvy nebo je z okolnost\u00ed zjevn\u00e9, \u017ee vada nebude odstran\u011bna v p\u0159im\u011b\u0159en\u00e9 dob\u011b nebo bez zna\u010dn\u00fdch obt\u00ed\u017e\u00ed. Spot\u0159ebitel nem\u016f\u017ee odstoupit, je-li vada nev\u00fdznamn\u00e1; m\u00e1 se v\u0161ak za to, \u017ee vada nev\u00fdznamn\u00e1 nen\u00ed.<\/p>\n

6.7 Pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed nen\u00e1le\u017e\u00ed, pokud vadu zp\u016fsobil Kupuj\u00edc\u00ed. U pou\u017eit\u00e9ho zbo\u017e\u00ed se neuplatn\u00ed na opot\u0159eben\u00ed odpov\u00eddaj\u00edc\u00ed m\u00ed\u0159e jeho p\u0159edchoz\u00edho pou\u017e\u00edv\u00e1n\u00ed; u zbo\u017e\u00ed prodan\u00e9ho za ni\u017e\u0161\u00ed cenu se neuplatn\u00ed na vadu, pro kterou byla ni\u017e\u0161\u00ed cena ujedn\u00e1na. Byla-li ke zbo\u017e\u00ed poskytnuta bezplatn\u011b dal\u0161\u00ed v\u011bc, posoud\u00ed se pr\u00e1va z jej\u00edch vad podle povahy konkr\u00e9tn\u00edho ujedn\u00e1n\u00ed a pr\u00e1vn\u00edch p\u0159edpis\u016f.<\/p>\n

6.8 P\u0159ijme-li Prod\u00e1vaj\u00edc\u00ed reklamaci, vyd\u00e1 Spot\u0159ebiteli p\u00edsemn\u00e9 potvrzen\u00ed obsahuj\u00edc\u00ed datum uplatn\u011bn\u00ed reklamace, jej\u00ed obsah, po\u017eadovan\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed a kontaktn\u00ed \u00fadaje Spot\u0159ebitele. Po vy\u0159\u00edzen\u00ed reklamace vyd\u00e1 potvrzen\u00ed o datu a zp\u016fsobu vy\u0159\u00edzen\u00ed, v\u010detn\u011b potvrzen\u00ed o proveden\u00ed opravy a dob\u011b jej\u00edho trv\u00e1n\u00ed, p\u0159\u00edpadn\u011b p\u00edsemn\u00e9 od\u016fvodn\u011bn\u00ed zam\u00edtnut\u00ed reklamace.<\/p>\n

6.9 Reklamace Spot\u0159ebitele v\u010detn\u011b odstran\u011bn\u00ed vady mus\u00ed b\u00fdt vy\u0159\u00edzena a Spot\u0159ebitel o tom mus\u00ed b\u00fdt informov\u00e1n nejpozd\u011bji do t\u0159iceti dn\u016f ode dne jej\u00edho uplatn\u011bn\u00ed, nedohodnou-li se strany na del\u0161\u00ed lh\u016ft\u011b. Po marn\u00e9m uplynut\u00ed t\u00e9to lh\u016fty m\u016f\u017ee Spot\u0159ebitel odstoupit od smlouvy nebo po\u017eadovat p\u0159im\u011b\u0159enou slevu.<\/p>\n

6.10 \u00da\u010deln\u011b vynalo\u017een\u00e9 n\u00e1klady spojen\u00e9 s opr\u00e1vn\u011bn\u00fdm uplatn\u011bn\u00edm pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed nese Prod\u00e1vaj\u00edc\u00ed. Nevyzvedne-li Kupuj\u00edc\u00ed zbo\u017e\u00ed ani v p\u0159im\u011b\u0159en\u00e9 dodate\u010dn\u00e9 lh\u016ft\u011b po vyrozum\u011bn\u00ed o vy\u0159\u00edzen\u00ed reklamace, m\u016f\u017ee Prod\u00e1vaj\u00edc\u00ed po\u017eadovat p\u0159im\u011b\u0159en\u00e9 n\u00e1klady na uskladn\u011bn\u00ed; t\u00edm nejsou dot\u010dena pravidla ob\u010dansk\u00e9ho z\u00e1kon\u00edku o prodlen\u00ed v\u011b\u0159itele a sv\u00e9pomocn\u00e9m prodeji.<\/p>\n

6.11 U Kupuj\u00edc\u00edho, kter\u00fd nen\u00ed Spot\u0159ebitelem, se pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed \u0159\u00edd\u00ed obecnou \u00fapravou ob\u010dansk\u00e9ho z\u00e1kon\u00edku; ustanoven\u00ed tohoto \u010dl\u00e1nku v\u00fdslovn\u011b ur\u010den\u00e1 Spot\u0159ebiteli se na n\u011bj nepou\u017eij\u00ed.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>7. ODSTOUPEN\u00cd OD SMLOUVY<\/span><\/a><\/h2><\/div>
\n

7.1 Spot\u0159ebitel m\u016f\u017ee od smlouvy uzav\u0159en\u00e9 prost\u0159ednictv\u00edm E-shopu odstoupit bez uveden\u00ed d\u016fvodu ve lh\u016ft\u011b \u010dtrn\u00e1cti dn\u016f. Lh\u016fta b\u011b\u017e\u00ed ode dne, kdy Spot\u0159ebitel nebo j\u00edm ur\u010den\u00e1 t\u0159et\u00ed osoba odli\u0161n\u00e1 od dopravce p\u0159evezme zbo\u017e\u00ed; p\u0159i dod\u00e1n\u00ed n\u011bkolika kus\u016f v r\u00e1mci jedn\u00e9 objedn\u00e1vky odd\u011blen\u011b ode dne p\u0159evzet\u00ed posledn\u00edho kusu a p\u0159i dod\u00e1n\u00ed zbo\u017e\u00ed sest\u00e1vaj\u00edc\u00edho z n\u011bkolika \u010d\u00e1st\u00ed ode dne p\u0159evzet\u00ed posledn\u00ed \u010d\u00e1sti. K zachov\u00e1n\u00ed lh\u016fty posta\u010d\u00ed odeslat odstoupen\u00ed p\u0159ed jej\u00edm uplynut\u00edm. Spot\u0159ebitel m\u016f\u017ee pou\u017e\u00edt vzorov\u00fd formul\u00e1\u0159 dostupn\u00fd na https:\/\/janjaprokic.com\/?fwr_create=1&fwr_order=0<\/a>, jeho pou\u017eit\u00ed v\u0161ak nen\u00ed povinn\u00e9.<\/p>\n

7.2 Spot\u0159ebitel m\u016f\u017ee odstoupen\u00ed zaslat e-mailem na studio@janjaprokic.com<\/a>, po\u0161tou na adresu Prod\u00e1vaj\u00edc\u00edho nebo prost\u0159ednictv\u00edm online funkce\/tla\u010d\u00edtka \u201eOdstoupit od smlouvy\u201c, kter\u00e1 bude dostupn\u00e1 na https:\/\/janjaprokic.com\/?fwr_create=1&fwr_order=0<\/a>. Online funkce umo\u017en\u00ed Spot\u0159ebiteli uv\u00e9st nebo potvrdit jeho toto\u017enost, \u00fadaje o smlouv\u011b a elektronick\u00fd kontakt pro zasl\u00e1n\u00ed potvrzen\u00ed. Odesl\u00e1n\u00ed se provede tla\u010d\u00edtkem \u201ePotvrdit odstoupen\u00ed od smlouvy\u201c nebo jinou stejn\u011b jednozna\u010dnou formulac\u00ed. Prod\u00e1vaj\u00edc\u00ed bez zbyte\u010dn\u00e9ho odkladu za\u0161le v textov\u00e9 podob\u011b potvrzen\u00ed o p\u0159ijet\u00ed odstoupen\u00ed, v\u010detn\u011b jeho obsahu a data a \u010dasu odesl\u00e1n\u00ed. Dostupnost online funkce neomezuje mo\u017enost odstoupit jin\u00fdm zp\u016fsobem. Spot\u0159ebitel odpov\u00edd\u00e1 za sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed vznikl\u00e9 nakl\u00e1d\u00e1n\u00edm nad r\u00e1mec nutn\u00fd k sezn\u00e1men\u00ed se s jeho povahou, vlastnostmi a funk\u010dnost\u00ed. Vzhledem k charakteru prod\u00e1van\u00e9ho zbo\u017e\u00ed, j\u00edm\u017e jsou autorsk\u00e9 \u0161perky z drah\u00fdch kov\u016f a kamen\u016f, je jejich sou\u010d\u00e1st\u00ed i odpov\u00eddaj\u00edc\u00ed luxusn\u00ed obal, kter\u00fd z\u00e1rove\u0148 zbo\u017e\u00ed chr\u00e1n\u00ed p\u0159ed po\u0161kozen\u00edm a sn\u00ed\u017een\u00edm jeho hodnoty. Uveden\u00fd obal je tedy sou\u010d\u00e1st\u00ed objedn\u00e1vky a p\u0159i odstoupen\u00ed od smlouvy mus\u00ed Kupuj\u00edc\u00ed vr\u00e1tit v\u0161e, co na z\u00e1klad\u011b smlouvy obdr\u017eel, v\u010d. origin\u00e1ln\u00edho obalu. Pokud takov\u00fd obal nevr\u00e1t\u00ed, vrac\u00ed zbo\u017e\u00ed nekompletn\u00ed. Vyhozen\u00ed, zni\u010den\u00ed nebo nevr\u00e1cen\u00ed obalu sni\u017euje hodnotu zbo\u017e\u00ed a Prod\u00e1vaj\u00edc\u00ed m\u00e1 pr\u00e1vo ode\u010d\u00edst si hodnotu tohoto obalu z \u010d\u00e1stky, kterou Kupuj\u00edc\u00edmu p\u0159i odstoupen\u00ed vrac\u00ed.<\/p>\n

7.4 Prod\u00e1vaj\u00edc\u00ed vr\u00e1t\u00ed Spot\u0159ebiteli bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do \u010dtrn\u00e1cti dn\u016f od odstoupen\u00ed, v\u0161echny p\u0159ijat\u00e9 pen\u011b\u017en\u00ed prost\u0159edky v\u010detn\u011b n\u00e1klad\u016f na nejlevn\u011bj\u0161\u00ed nab\u00edzen\u00fd zp\u016fsob dod\u00e1n\u00ed, stejn\u00fdm zp\u016fsobem, jak\u00fdm je p\u0159ijal, leda\u017ee Spot\u0159ebitel souhlas\u00ed s jin\u00fdm zp\u016fsobem bez dal\u0161\u00edch n\u00e1klad\u016f. Prod\u00e1vaj\u00edc\u00ed nemus\u00ed pen\u011b\u017en\u00ed prost\u0159edky vr\u00e1tit d\u0159\u00edve, ne\u017e obdr\u017e\u00ed zbo\u017e\u00ed nebo ne\u017e Spot\u0159ebitel prok\u00e1\u017ee jeho odesl\u00e1n\u00ed, podle toho, co nastane d\u0159\u00edve.<\/p>\n

7.5 Spot\u0159ebitel nem\u016f\u017ee odstoupit zejm\u00e9na od smlouvy o dod\u00e1vce zbo\u017e\u00ed vyroben\u00e9ho podle jeho po\u017eadavk\u016f, na m\u00edru nebo na objedn\u00e1vku nebo p\u0159izp\u016fsoben\u00e9ho jeho osobn\u00edm pot\u0159eb\u00e1m. Prod\u00e1vaj\u00edc\u00ed Spot\u0159ebitele upozorn\u00ed p\u0159ed uzav\u0159en\u00edm konkr\u00e9tn\u00ed smlouvy.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>8. OSTATN\u00cd USTANOVEN\u00cd<\/span><\/a><\/h2><\/div>
\n

8.1 OCHRANA OSOBN\u00cdCH \u00daDAJ\u016e.<\/strong> Informace o zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f, pr\u00e1vn\u00edch z\u00e1kladech, dob\u011b uchov\u00e1n\u00ed, p\u0159\u00edjemc\u00edch \u00fadaj\u016f a pr\u00e1vech subjekt\u016f \u00fadaj\u016f jsou uvedeny v samostatn\u00fdch Podm\u00ednk\u00e1ch ochrany osobn\u00edch \u00fadaj\u016f dostupn\u00fdch na https:\/\/janjaprokic.com\/podminky-ochrany-osobnich-udaju\/<\/a>. Zas\u00edl\u00e1n\u00ed obchodn\u00edch sd\u011blen\u00ed a pou\u017e\u00edv\u00e1n\u00ed soubor\u016f cookies se \u0159\u00edd\u00ed p\u0159\u00edslu\u0161n\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy a samostatn\u00fdmi informacemi zve\u0159ejn\u011bn\u00fdmi v E-shopu.<\/p>\n

8.2 ZM\u011aNA OBCHODN\u00cdCH PODM\u00cdNEK.<\/strong> Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee obchodn\u00ed podm\u00ednky m\u011bnit nebo dopl\u0148ovat. T\u00edm nejsou dot\u010dena pr\u00e1va a povinnosti vznikl\u00e9 za \u00fa\u010dinnosti p\u0159edchoz\u00edho zn\u011bn\u00ed. Pro konkr\u00e9tn\u00ed kupn\u00ed smlouvu je rozhodn\u00e9 zn\u011bn\u00ed obchodn\u00edch podm\u00ednek \u00fa\u010dinn\u00e9 v okam\u017eiku odesl\u00e1n\u00ed objedn\u00e1vky, kter\u00e9 Prod\u00e1vaj\u00edc\u00ed za\u0161le Kupuj\u00edc\u00edmu v textov\u00e9 podob\u011b.<\/p>\n

8.3 OCHRANA DU\u0160EVN\u00cdHO VLASTNICTV\u00cd.<\/strong> Obsah E-shopu, fotografie, texty, n\u00e1vrhy \u0161perk\u016f, ozna\u010den\u00ed a dal\u0161\u00ed chr\u00e1n\u011bn\u00e9 prvky jsou p\u0159edm\u011btem pr\u00e1v du\u0161evn\u00edho vlastnictv\u00ed Prod\u00e1vaj\u00edc\u00edho nebo t\u0159et\u00edch osob. Kupuj\u00edc\u00ed nen\u00ed opr\u00e1vn\u011bn je bez p\u0159\u00edslu\u0161n\u00e9ho pr\u00e1vn\u00edho d\u016fvodu u\u017e\u00edvat, kop\u00edrovat nebo jinak poru\u0161ovat pr\u00e1va Prod\u00e1vaj\u00edc\u00edho. T\u00edm nen\u00ed omezeno b\u011b\u017en\u00e9 u\u017e\u00edv\u00e1n\u00ed zakoupen\u00e9ho zbo\u017e\u00ed.<\/p>\n

8.4 \u0158E\u0160EN\u00cd SPOR\u016e.<\/strong> K mimosoudn\u00edmu \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f z kupn\u00ed smlouvy je p\u0159\u00edslu\u0161n\u00e1 \u010cesk\u00e1 obchodn\u00ed inspekce, \u00dast\u0159edn\u00ed inspektor\u00e1t \u2013 odd\u011blen\u00ed ADR, \u0160t\u011bp\u00e1nsk\u00e1 796\/44, 110 00 Praha 1, internetov\u00e1 adresa https:\/\/coi.gov.cz\/informace-o-adr\/<\/a>. N\u00e1vrh lze podat nejpozd\u011bji do jednoho roku ode dne, kdy Spot\u0159ebitel uplatnil u Prod\u00e1vaj\u00edc\u00edho pr\u00e1vo, kter\u00e9 je p\u0159edm\u011btem sporu, poprv\u00e9. T\u00edm nen\u00ed dot\u010deno pr\u00e1vo stran obr\u00e1tit se na p\u0159\u00edslu\u0161n\u00fd soud. Evropsk\u00e1 platforma pro \u0159e\u0161en\u00ed spor\u016f on-line (ODR) ukon\u010dila provoz dne 20. \u010dervence 2025.<\/p>\n

8.5 BEZPE\u010cNOST ZBO\u017d\u00cd.<\/strong> Identifika\u010dn\u00ed \u00fadaje v\u00fdrobku a v\u00fdrobce, kontaktn\u00ed \u00fadaje odpov\u011bdn\u00e9 osoby, jsou-li vy\u017eadov\u00e1ny, a p\u0159\u00edslu\u0161n\u00e9 bezpe\u010dnostn\u00ed informace nebo upozorn\u011bn\u00ed jsou viditeln\u011b uvedeny v nab\u00eddce konkr\u00e9tn\u00edho zbo\u017e\u00ed v E-shopu; dal\u0161\u00ed informace mohou b\u00fdt uvedeny na zbo\u017e\u00ed, jeho obalu nebo v dokumentaci p\u0159ilo\u017een\u00e9 ke zbo\u017e\u00ed. Kupuj\u00edc\u00ed je povinen respektovat pokyny pro bezpe\u010dn\u00e9 pou\u017e\u00edv\u00e1n\u00ed a p\u00e9\u010di o \u0161perky; t\u00edm nejsou dot\u010dena jeho z\u00e1konn\u00e1 pr\u00e1va.<\/p>\n

8.6 U\u017dIVATELSK\u00c9 RECENZE.<\/strong> Zve\u0159ej\u0148uje-li Prod\u00e1vaj\u00edc\u00ed u\u017eivatelsk\u00e9 recenze, uvede v jejich bl\u00edzkosti, zda a jak\u00fdm zp\u016fsobem zaji\u0161\u0165uje, aby poch\u00e1zely od Spot\u0159ebitel\u016f, kte\u0159\u00ed zbo\u017e\u00ed skute\u010dn\u011b zakoupili nebo pou\u017eili. Prod\u00e1vaj\u00edc\u00ed nesm\u00ed zve\u0159ej\u0148ovat ani zad\u00e1vat fale\u0161n\u00e9 recenze nebo zkreslovat spot\u0159ebitelsk\u00e1 hodnocen\u00ed.<\/p>\n

Tyto obchodn\u00ed podm\u00ednky nab\u00fdvaj\u00ed \u00fa\u010dinnosti dne 1. 9. 2026.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16346","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nTerms and conditions - Janja Proki\u0107<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/janjaprokic.com\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and conditions - Janja Proki\u0107\" \/>\n<meta property=\"og:url\" content=\"https:\/\/janjaprokic.com\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Janja Proki\u0107\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-01T07:20:21+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"15 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/janjaprokic.com\/en\/terms-and-conditions\/\",\"url\":\"https:\/\/janjaprokic.com\/en\/terms-and-conditions\/\",\"name\":\"Terms and conditions - 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