{"id":16343,"date":"2024-11-25T11:17:54","date_gmt":"2024-11-25T10:17:54","guid":{"rendered":"http:\/\/janjaprokic.com\/vraceni-a-vymena\/"},"modified":"2025-06-27T17:14:11","modified_gmt":"2025-06-27T15:14:11","slug":"return-and-exchange","status":"publish","type":"page","link":"https:\/\/janjaprokic.com\/en\/return-and-exchange\/","title":{"rendered":"Return and exchange"},"content":{"rendered":"

<\/i><\/i><\/span>Can I return the jewels bought in the e-shop?<\/span><\/a><\/h2><\/div>
\n

Yes, you can return unworn jewels in the original undamaged packaging with no reason given within two weeks after the receipt. The delivery cost is covered by the consignor. We guarantee reimbursement on your account within 14 days after receiving and controlling undamaged jewels. You can find the complete commercial conditions here: https:\/\/janjaprokic.com\/en\/terms-and-conditions\/<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How do I return jewels bought in the e-shop?<\/span><\/a><\/h2><\/div>
\n

To return jewels bought on-line, please contact us via e-mail at studio@janjaprokic.com<\/a> and we will agree on the next steps.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I exchange jewels bought in the e-shop?<\/span><\/a><\/h2><\/div>
\n

Yes, you can exchange unworn and undamaged jewels within two weeks after the receipt. The delivery cost is covered by the consignor. You can find the complete commercial conditions here:<\/p>\n

https:\/\/janjaprokic.com\/en\/terms-and-conditions\/<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How do I exchange jewels bought in the e-shop?<\/span><\/a><\/h2><\/div>
\n

To exchange jewels, please contact us via e-mail at studio@janjaprokic.comand we will agree on the procedure.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16343","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nReturn and exchange - Janja Proki\u0107<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/janjaprokic.com\/en\/return-and-exchange\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return and exchange - Janja Proki\u0107\" \/>\n<meta property=\"og:url\" content=\"https:\/\/janjaprokic.com\/en\/return-and-exchange\/\" \/>\n<meta property=\"og:site_name\" content=\"Janja Proki\u0107\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-27T15:14:11+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/janjaprokic.com\/en\/return-and-exchange\/\",\"url\":\"https:\/\/janjaprokic.com\/en\/return-and-exchange\/\",\"name\":\"Return and exchange - 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