{"id":16343,"date":"2024-11-25T11:17:54","date_gmt":"2024-11-25T10:17:54","guid":{"rendered":"http:\/\/janjaprokic.com\/vraceni-a-vymena\/"},"modified":"2026-09-02T13:56:06","modified_gmt":"2026-09-02T11:56:06","slug":"return-and-exchange","status":"publish","type":"page","link":"https:\/\/janjaprokic.com\/en\/return-and-exchange\/","title":{"rendered":"Return and exchange"},"content":{"rendered":"

<\/i><\/i><\/span>Can I return the jewels bought in the e-shop?<\/span><\/a><\/h2><\/div>
\n

Yes, unworn jewelry can be returned in its original, undamaged packaging without giving a reason within 14 calendar days of delivery. The cost of returning the goods is borne by the sender, up to the amount corresponding to the cheapest available delivery method. The refund will be made to your bank account within 14 days of receiving and inspecting the undamaged goods. You can find the full Terms and Conditions here:Yes, unworn jewelry can be returned in its original, undamaged packaging without giving a reason within 14 calendar days of delivery. The cost of returning the goods is borne by the sender, up to the amount corresponding to the cheapest available delivery method. The refund will be made to your bank account within 14 days of receiving and inspecting the undamaged goods. You can find the full Terms and Conditions hereYes, unworn jewelry can be returned in its original, undamaged packaging without giving a reason within 14 calendar days of delivery. The cost of returning the goods is borne by the sender, up to the amount corresponding to the cheapest available delivery method. The refund will be made to your bank account within 14 days of receiving and inspecting the undamaged goods. You can find the full Terms and Conditions here:Yes, unworn jewelry can be returned in its original, undamaged packaging without giving a reason within 14 calendar days of delivery. The cost of returning the goods is borne by the sender, up to the amount corresponding to the cheapest available delivery method. The refund will be made to your bank account within 14 days of receiving and inspecting the undamaged goods. You can find the full Terms and Conditions here:
\nhttps:\/\/janjaprokic.com\/en\/terms-and-conditions\/<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How do I return jewels bought in the e-shop?<\/span><\/a><\/h2><\/div>
\n

To return your jewelry, please complete the [withdrawal from the purchase contract form]<\/span>. Once you have completed the form, please send the undamaged goods to the studio addTo return your jewelry, please complete the [withdrawal from the purchase contract form<\/a>]<\/span>. Once you have completed the form, please send the undamaged goods to the studio address.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I exchange jewels bought in the e-shop?<\/span><\/a><\/h2><\/div>
\n

Yes, undamaged and unworn jewelry can be exchanged within 14 days of delivery. The buyer is responsible for all shipping costs associated with returning the goods to the studio. You can find the full Terms and Conditions here:<\/p>\n

https:\/\/janjaprokic.com\/en\/terms-and-conditions\/<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How do I exchange jewels bought in the e-shop?<\/span><\/a><\/h2><\/div>
\n

To exchange your jewelry, please contact us at studio@janjaprokic.com<\/a> and we will arrange the next steps with you.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16343","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nReturn and exchange - Janja Proki\u0107<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/janjaprokic.com\/en\/return-and-exchange\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return and exchange - Janja Proki\u0107\" \/>\n<meta property=\"og:url\" content=\"https:\/\/janjaprokic.com\/en\/return-and-exchange\/\" \/>\n<meta property=\"og:site_name\" content=\"Janja Proki\u0107\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-02T11:56:06+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/janjaprokic.com\/en\/return-and-exchange\/\",\"url\":\"https:\/\/janjaprokic.com\/en\/return-and-exchange\/\",\"name\":\"Return and exchange - 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