{"id":16338,"date":"2024-11-14T11:53:33","date_gmt":"2024-11-14T10:53:33","guid":{"rendered":"http:\/\/janjaprokic.com\/doprava-a-doruceni\/"},"modified":"2025-12-12T17:25:58","modified_gmt":"2025-12-12T16:25:58","slug":"shipping-and-delivery","status":"publish","type":"page","link":"https:\/\/janjaprokic.com\/en\/shipping-and-delivery\/","title":{"rendered":"Shipping and delivery"},"content":{"rendered":"

<\/i><\/i><\/span>What are the delivery methods and period for the Czech Republic?<\/span><\/a><\/h2><\/div>
\n

Personal pick-up<\/strong> is free at our Studio located at B\u00edlkova 4, Prague 1.<\/p>\n

Standard shipping<\/strong><\/p>\n

For orders up to 8,000 CZK, the cost is 250 CZK.
For orders over 8,000 CZK, it is free.<\/p>\n

Within Prague, your order will be delivered by our driver to the address you provide, and delivery takes 3 to 5 business days from the date of the order.<\/p>\n

Outside Prague, we deliver via DHL to the specified address within 3 to 5 business days from the date of the order, with the option to track the shipment.<\/p>\n

Please note that shipments to the United Kingdom and outside the EU may be subject to customs duties and taxes, which are paid by the recipient.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What are the delivery methods and period for foreign countries?<\/span><\/a><\/h2><\/div>
\n

We deliver abroad via DHL carrier. We deliver the shipment for 900 CZK to the specified address within 3 to 5 working days from ordering with the possibility of tracking the shipment. Please note that shipments to the UK and non-EU countries may be subject to import duties and taxes, which are the responsibility of the recipient.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What are the countries to which you deliver?<\/span><\/a><\/h2><\/div>
\n

We deliver to the following countries:<\/p>\n

\u00b7 Austria
\n\u00b7 Bulgaria
\n\u00b7 Cyprus
\n\u00b7 Germany
\n\u00b7 Denmark
\n\u00b7 Spain
\n\u00b7 Estonia
\n\u00b7 Finland
\n\u00b7 France
\n\u00b7 United Kingdom
\n\u00b7 Croatia
\n\u00b7 Hungary
\n\u00b7 Ireland
\n\u00b7 Italy
\n\u00b7 Lithuania
\n\u00b7 Luxembourg
\n\u00b7 Latvia
\n\u00b7 Malta
\n\u00b7 Netherlands
\n\u00b7 Poland
\n\u00b7 Portugal
\n\u00b7 Slovakia
\n\u00b7 Slovenia
\n\u00b7 Sweden
\n\u00b7 Belgium
\n\u00b7 Greece<\/p>\n

We would like to notify you that the orders to the UK and other countries outside the EU may be subject to custom duty and taxes covered by the consignee.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is it possible to deliver the jewel to a country which is not listed?<\/span><\/a><\/h2><\/div>
\n

If you haven\u2019t found your country on the list, please contact us via email at studio@janjaprokic.com. We\u2019ll suggest possible delivery methods.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How can I track the status of my order?<\/span><\/a><\/h2><\/div>
\n

As soon as your order is dispatched, you\u2019ll receive a confirmation email from the delivery service, which will include a link to tracking your parcel. When being delivered in Prague, you\u2019ll receive a confirmation text message, which will include the time of delivery and the phone number of our driver.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>May I change the delivery address?<\/span><\/a><\/h2><\/div>
\n

If you need to change the delivery address before your order has been dispatched, please contact us as soon as possible via e-mail at studio@janjaprokic.com. If the consignment has been given to the delivery service, the delivery address cannot be changed.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I choose more delivery addresses?<\/span><\/a><\/h2><\/div>
\n

We can send a consignment to one address only at a time. If you want individual items to be sent to various addresses, please make individual orders for each jewel and each place of delivery.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16338","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nShipping and delivery - Janja Proki\u0107<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/janjaprokic.com\/en\/shipping-and-delivery\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping and delivery - Janja Proki\u0107\" \/>\n<meta property=\"og:url\" content=\"https:\/\/janjaprokic.com\/en\/shipping-and-delivery\/\" \/>\n<meta property=\"og:site_name\" content=\"Janja Proki\u0107\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-12T16:25:58+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/janjaprokic.com\/en\/shipping-and-delivery\/\",\"url\":\"https:\/\/janjaprokic.com\/en\/shipping-and-delivery\/\",\"name\":\"Shipping and delivery - 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